Notion / Confluence
Where teams write down what they know so it doesn't live only in people's heads
What it is
About Notion / Confluence
Notion and Confluence both let teams create structured documentation, meeting notes, and internal wikis that are searchable and easy to update collaboratively. Notion favours flexible, block-based pages good for both personal and team use; Confluence integrates tightly with Jira and is common in larger, more structured engineering organisations for technical documentation and session notes.
What you can do with it
Capabilities
Write and organise team documentation and wikis
Take structured meeting and session notes
Link documentation directly to project tickets (Confluence-Jira integration)
Build internal knowledge bases with search and permissions
Collaborate on living documents in real time
How to learn it
Learning Resources
Notion's official templates gallery and Notion Academy
Atlassian University's free Confluence courses
YouTube walkthroughs (Thomas Frank for Notion; Atlassian's own for Confluence)
Practise by documenting a real personal or team project from scratch
Pro Tip
Agree on a simple page/folder naming convention before a team wiki grows past about 20 pages — retrofitting structure onto a sprawling, unorganised space is far harder than starting with one.
Skills that use this tool
Roles that use this tool